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Employees in postsales service, you can engage AI chat. He will be great at answering simple questions, e.g. about the possibility of returns or complaints. The service process is also facilitated by the previously mentioned emails informing about the status of the order and shipment, as well as an order tracking widget placed in a visible place on the website. Newsletter Email adress Enter your email address Friendly and clear returns policy When a customer is unhappy with a purchase, the last thing they want is to spend several hours researching returns policies. These should be clearly described on the website and placed in a visible place .
It's best if the process is simple, as of shoppers won't return to a store after a bad return experience. Postpurchase dissonance causes a long list of negative effects that may cause many problems for your company in the future. The Algeria WhatsApp Number most important one, of course, will be the decline in revenues. If you want to ensure that your customers are satisfied with their purchases in your store, you need to take action prepare reliable descriptions and real photos, take care of customer service and communication, offer unforgettable experiences when unpacking packages, and enable returns and exchanges. Good customer relations will help minimize postpurchase dissonance and build loyalty.
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